Hi guys —
Just an FYI to let you know that we have NEW PDF Presets on our file setup FAQ page. The presets enable you to save your .ai and .psd artwork as PDF files quickly and efficiently for faster processing.
To DOWNLOAD, please click here and refer to our Artwork & Files FAQ (#13) where you’ll also be able to access updated information and file setup resources. It’s a simple process. You’ll be downloading and double-clicking the .joboptions file to install the preset into all of your Adobe applications – this is what you’ll choose while saving your PDF. Please make a note of these changes.
PDF files are the accepted printing industry standard and are a universal file format that retain all the elements of the original document. The PDF format is widely trusted, reliable, and includes multiplatform support. If you have any additional questions or concerns regarding the change, please direct them our customer service department. They’ll be happy to assist.
PLEASE NOTE: Starting July 30th, we’ll no longer be supporting .ai or .psd files as accepted file formats. We apologize for any inconvenience this may cause.