Let’s face it, we’re presented with problems every single day. It’s part of the cycle of life. It’s also part of the cycle of business — no one is immune. What we often fail to realize, however, is that problems are actually gifts. If we weren’t faced with problems, there would be nothing challenging us to grow. And growth is, of course, one of the cornerstones to success. So next time you’re faced with a problem in business, look at it as an opportunity for growth. Search for a solution right away AND make sure that when you make a promise to your customer, that it’s a promise you can keep. And don’t focus on the problem itself, focus on fine tuning your problem solving skills — stay always in the solution. Your business and your customers will thank you.